Accessibility Statement

We want everyone to be able to browse, personalize and order from Oso Amazing, including people who use screen readers, keyboards, magnification, voice control or other assistive technology.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. We’re a small shop and still working toward that across every page; this statement explains where we are and how to reach us if something gets in your way.

• A “skip to content” link at the top of pages, and a logical heading structure.
• Pages are built to work with a keyboard, with a clearly visible focus outline.
• Buttons, form fields and controls have text labels that screen readers announce.
• Product photos have written descriptions (alternative text).
• Text and backgrounds are chosen for readable contrast, and layouts reflow when you zoom in.
• Animations respect your device’s “reduce motion” setting, and colours strengthen when your device asks for more contrast.
• Pages adapt to phones and tablets, and work in either orientation.
• Product photos open larger, with a zoom, from the “View larger” button or a tap on the photo.

“Display settings” at the bottom of every page lets you choose larger text, an easier-to-read font (Atkinson Hyperlegible), higher contrast and less motion. You can also ask our chat helper to change them. Your choices are saved on your device only.

These are comfort options that sit alongside, not instead of, your own tools: browser zoom (Ctrl or ⌘ with +), your device’s display and contrast settings, screen readers and magnifiers all work on this site too.

We know about these and are working on them:

• Photos shared by customers and reviews imported from Etsy may have only a short or generic description.
• Some product photos have automatically written descriptions that may not capture every detail of a piece.
• Checkout is provided by Shopify, and its accessibility is managed by Shopify rather than us.
• Our chat helper is an extra way to get help; everything it does can also be done on the product pages or by emailing us.

If anything on our site is hard to use, or you’d like information in another format, email support@osoamazing.com. Tell us the page and what happened if you can, and what device or assistive technology you use. We’ll reply within 5 business days.

Can’t complete an order? Email us what you’d like — the product, options and any personalization — and we’ll take your order and personalization details by email and send you a secure payment link.

The site is designed for current versions of major browsers (Chrome, Safari, Firefox and Edge) and assistive technologies such as VoiceOver, NVDA, JAWS and TalkBack. Older browsers may not display everything as intended.

We review our pages ourselves using keyboard-only navigation, screen readers and automated checks, and when we change the site. This statement was last reviewed on September 26, 2026.

See also our Privacy Policy and Terms of Service.